Return Policy
At NiceHomeStuff.com, we strive to ensure that our customers are completely satisfied with their purchases. If you need to return a product, please review our return policy below.
Condition of Returned Products:
- We only accept returns if the product is in the exact condition in which it was received. This means the product must be unused, unaltered, and in its original packaging, including any accessories, tags, and documentation that came with it.
- Products that show signs of use, damage, or alterations will not be eligible for return or refund.
Return Process:
- To initiate a return, please contact our customer service team within 10 days of receiving your order. Provide your order number, a detailed description of the reason for the return, and any supporting evidence (such as photos) if applicable.
- Our team will review your request and, if approved, will provide you with a return authorization and instructions on how to return the product.
Shipping and Handling:
- The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the return is securely handled.
- Ensure that the product is securely packaged to prevent any damage during transit.
Refund Process:
- Refunds will be processed once the returned product is confirmed as shipped back to our manufacturer. You must provide a valid tracking number to confirm that the product has been shipped.
- Once the return is confirmed, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 business days.
To initiate a refund, please go to our contact page.
